Customer Service

SHIPPING & DELIVERY

Shipping and Delivery is the charge for Internet order processing, item selection, packaging, transport and handling. Delivery times are not guaranteed, but are our best approximation and will vary with specific requests. Shipments and deliveries only occur on weekdays. Shipping and Delivery is subject to change and will be determined at the time of order.

All orders will be shipped using USPS First Class and will include tracking.  US orders $20 or more will receive free shipping.  International orders are charged a flat rate $15 per order.  All orders $125 or more will receive a free spring bar tool!

We strive to provide the best customer service and that extends to shipping your order by the following business day it is received.  Orders received Saturday and Sunday will be shipped the following Monday or non-Postal holiday.

To our international customers, please note you may incur customs fees, duties, and/or taxes from your local customs office. We cannot mark your order as a "gift" in order to avoid customs fees.

US orders should arrive in 5 to 10 business days based on USPS First Class delivery times.  Delivery times can vary for international shipping due to customs.

RETURNS & REPLACEMENTS

We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept your timely return of unworn, unwashed, unmounted, or defective merchandise. Used merchandise cannot be returned unless defective. Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was received. Merchandise must be returned within 15 days of receipt of merchandise.

Returned orders are subject to a $3.50 original shipping fee and 15% inventory restocking fee. You are responsible for shipping costs when returning an order. Returned orders must be shipped with a traceable carrier and the tracking num